Conditions Générales

Conditions générales

1. Nonexclusive limited license:
   
   Customer may not sub-license, assign, or transfer this license to anyone else without prior written consent from Joomla-Solutions.com. Any questions about this license can be asked using Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser..
   Joomla-Solutions.com reserves the right to change the license for itself.
   
   Each purchased product is provided under GPL license with, depending on the subscription plan, customer support license for a single installation on the live site if no other conditions are noted. The extension can be installed on multiple servers, but the support is provided for single installation only. During the subscription customer is provided with support (for functionality in a product description) and free updates for purchased product. After subscription has expired customer is able to prolong it for additional price.In other case extension will continue functioning, but customer will not be able to get free support or product updates.
   
   
2. Product delivery:
   
   Joomla-Solutions.com products are electronically delivered only. Boxed products, discs and manuals are not physically available.
   
   
3. Shipping:
   
   After customer proceeds to checkout, new email will be sent to him containing link to the order. In case of technical difficulties this may take up to 24 hours.
   
   
4. Modifications and ownership:
   
   Customer may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Joomla-Solutions.com. Also all editorial content and graphics on our sites may not be copied without written permission of Joomla-Solutions.com. Reuse of any editorial content and graphics from joomla-solutions.com for any purpose without our permission is strictly prohibited.
   
   Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
   
   Customer is authorized to make any necessary modification(s) to our products to fit his purposes. Customer may not change or remove the copyright information in the header of the files included in the purchased product. There's ability to order code changes required for customer's needs as custom development.
   
   
5. Support:
   
   Joomla-Solutions.com offers support as a part of purchase. Questions can be asked via email at Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.. We try our best to respond within 24 hours but we can't guarantee it.
   Technical support is for one website/one subscription only. If you need support for multiple websites, you must take a subscription for each one.
   
   
6. Updates/Upgrades:
   
   Joomla-Solutions.com developers make their best to design components for the latest version of software these products are supposed to run on, but we can give no guarantee that the product will run with future versions of these software.
   
   
7. Refunds:
   
   Joomla-Solutions.com provides software components, products that are digital software. 
   
   If customer finds a bug in our product, he is welcome to let us know via contact form or email. Finding a bug is not a reason to request refund. The bug customer informed us about will be fixed in the next update for the product.
   
   If customer experiences problems installing and using our products he is welcome to request help via our technical support or email (Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.).
   
   If customer has problems of integration in its website (template or other), he is welcome to request help via our the technical support or email (Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.). Having an integration problem is not a reason to request refund.
   
   Since there is a great amount of server configurations and it is impossible for us to test our products on every platform we provide help in getting our products up and running on customer's server. If customer is unable to install and use as appropriate the product he purchases in 30 days after buying it he is welcome to ask our help to get software work on his server. To achieve this we will need access to necessary software and tools like: ftp, database, administration console. If we fail to get our software up and running on customer's server then we will give a refund. If customer can’t provide us with necessary access then we will not be able to give him a refund.